Infrastructure Support
We take a consultative approach to managing service requirements by determining at the outset how we can ensure the optimum performance, resilience and availability of your IT infrastructure.
Operating 24 x 7 x 365, Red Vista enables you to benefit from improved levels of service through the use of skilled CERTIFIED personnel and the very latest technologies.
Red Vista's Key Support Facts:
- Multi Vendor - Platform Certified Professionals
- Significantly Reduced Support Expenditure
- Hardware Spares taken to site by Technician on 1 st Visit – 98% first time fix rate
- Dedicated Site Aligned Technicians Certified Professionals
- Enhanced Environment Operability & Efficiency
- Geographically Aligned Spares
- 2 FOC System Health Checks Per Annum
