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Infrastructure Support

We take a consultative approach to managing service requirements by determining at the outset how we can ensure the optimum performance, resilience and availability of your IT infrastructure.

Operating 24 x 7 x 365, Red Vista enables you to benefit from improved levels of service through the use of skilled CERTIFIED personnel and the very latest technologies.

Red Vista's Key Support Facts:

  • Multi Vendor - Platform Certified Professionals
  • Significantly Reduced Support Expenditure
  • Hardware Spares taken to site by Technician on 1 st Visit – 98% first time fix rate
  • Dedicated Site Aligned Technicians Certified Professionals
  • Enhanced Environment Operability & Efficiency
  • Geographically Aligned Spares
  • 2 FOC System Health Checks Per Annum